Privacy policy

At Voltia we respect your privacy and are committed to protecting the personal data you share with us. This policy explains what information we collect, what we use it for, and what rights you have over it.

What data we collect

When you shop in our store or contact us, we may collect: name, shipping and billing address, email, phone number and payment details (processed securely by our payment gateway — we never store your full card details). We also automatically collect basic technical browsing information via cookies.

What we use your data for

• Processing and shipping your orders.
• Communicating with you about your purchase (confirmations, shipping, issues).
• Complying with legal and tax obligations.
• Improving our store and preventing fraud.
• Sending you marketing communications, only if you've given us your express consent.

Who we share your data with

We share only the data strictly necessary with: the Shopify platform (store hosting), the payment gateway, the shipping carrier handling delivery, and the supplier that manufactures or provides the product. We do not sell your data to third parties.

How long we keep your data

We keep your data for as long as our business relationship with you lasts and, afterwards, for the period required by applicable tax and commercial legislation.

Your rights

You can request access, rectification, deletion, restriction or objection to the processing of your data at any time, as well as its portability, by writing to info@volti4.com. You also have the right to file a complaint with the Spanish Data Protection Agency if you believe your rights have not been respected.

Cookies

We use our own and third-party cookies for the store's basic operation and, if you accept them, to analyze site usage. More information in our Cookie Policy.

Changes to this policy

We may update this policy to reflect legal changes or changes to our practices.

Contact

For any questions, email us at info@volti4.com.

Note: this text is a general template and does not replace legal advice. Have it reviewed by a legal advisor before operating with real customers.